So this review is rather belated, but better late than never~! Bodyline had a free shipping promotion, and I could not resist placing an order. I did not order any lolita clothing, but I did order two pairs of shoes (a pair of white shoes and a pair of pink wedge boots) and a pair of wrist cuffs. I also ordered a cosplay costume since it was so cheap from Bodyline. Shipping was COMPLETELY FREE! No hidden fees.
Here is what the checkout looks like on the Bodyline website (in English):
They split my order into two packages, but they never notified me about this… so when I received the first package, I was concerned that they completely forgot about my boots. I emailed them, and they responded the same day, telling me that the boots were mailed separately.
March 29, 2014 – Placed order with Bodyline, paid via PayPal, and received receipt from PayPal.
March 31, 2014 – Received an email saying that my package has been shipped, and the email provided a tracking number.
April 19, 2014 – Received first package. Reviewed contents and emailed Bodyline asking why the pink boots were missing from the package. A few hours later, I received a response from Bodyline. Here is what they said: “In another bag” … not the most professional response (no greeting, no closing, no punctuation…) but at least it was a fast response.
April 22, 2014 – Received second package (the pink boots).
The first package, pictured above, contained everything but the pink boots. I was worried when I saw that they mailed everything in a thin package; the package already had a few rips and tears! The white mary-jane shoes were packed in a box, within the overall package, but the box was damaged in the shipping process. The shoes were not damaged, but there was a small scuff. It isn’t too noticeable though. The cosplay came in a protective plastic wrap, and the wristcuffs were squished between the box and the cosplay, but everything was undamaged.
The second package contained the pink boots. The boots did not come with a shoebox.
The boots were wrapped in bubble-wrap though, so there were no major damages. The packaging was dirty, and it also had a strange smell, but there were no major rips.
I tried on the boots, and they are very true to size! I usually wear size 8.5 (American sizing), so I purchased these boots in size 24.5 (Japanese sizing). The length and width for my feet are fine, and the boots fit my calves as well. There are zippers on the boots too. There are some weird stains on the zippers, but these are not too big of a deal. You can see one of the stains in the bottom-center photo.
The construction for both pairs of shoes are sturdy, and I do not think these shoes will fall apart easily. The zippers on the boots are rather stiff, but this may be because they are brand new boots. The white mary-janes are also true to size.
This experience was not a completely positive one, but I would not hesitate to purchase from Bodyline again if there is another free shipping promotion. (I really love free shipping~!)
Here is my final review for my experience with Bodyline:
Overall: ☆☆☆☆ (Free shipping is one of my favorite things. International shipping is so pricey.)
Ordering Process and Shipping: ☆☆☆ (I am disappointed that Bodyline never told me the order would be split into two packages. )
Communication: ☆☆☆☆ (The response email was quick, even though it was an awkward 3-word email.)
Packaging: ☆☆ (The packaging was disappointing, but it was not terrible.)
Color: ☆☆☆☆☆ (The colors were true to the stock photos! No complaints here.)
Style: ☆☆☆☆ (I don’t have any complaints! The cosplay could have been better, but for the price, it was a good deal.)
Construction: ☆☆☆☆ (I do not see any problems with the construction right now, but I have not worn them much yet. The only item I have worn since this purchase are the white mary-janes. I only tried on the other items.)
(☆ = Most negative/Not good at all, ☆☆ = Not that good, but okay ☆☆☆ = Neutral/No opinion/No answer, ☆☆☆☆ = Great, ☆☆☆☆☆ = Most positive/Fantastic!)
Feel free to ask me any questions!